At ROCTEL, we are committed to maintaining transparency, clarity, and the highest standards across all of our services.
We would like to inform you of an update to our Terms & Conditions, specifically relating to usage-based voice services.
Whatβs changing?
Section 6.9.1 has been updated to reflect how usage-based voice transmission charges are applied.
When do these changes take effect?
The updated Terms & Conditions will come into effect on 6th f April 2026.
If you continue to use ROCTEL services after the effective date, this will be taken as acceptance of the updated Terms & Conditions.
What do you need to do?
We encourage all customers to review the updated Terms & Conditions in full and take note of any changes that may apply to your services.
View full ROCTEL Terms & Conditions here: ROCTEL Terms & Conditions for the provision of Services 2026.
Questions or support
If you have any questions about this update or would like further clarification, our team is here to help.
π§ Email: support@roctel.net
π Phone: 0818 365 247
Alternatively, you can reach out directly to your ROCTEL account manager.
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