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Why all high speed broadband vendors aren’t the same
October 16, 2020 at 7:00 AM
person typing on a laptop using a high speed broadband connection

As you shop for a high speed broadband provider, you’ll soon realize that there are so many business broadband options out there.

Each business has a unique set of needs, and therefore, may require a different broadband solution from the company next door. This also means that you can’t just pick any vendor you like, especially if you’re concerned with efficiency and quality.

Let’s take a closer look at why you shouldn’t choose just any high speed broadband vendor for your business’s broadband needs.

1. Different kinds of businesses have different needs

This one is straightforward: If you take a closer look at the broadband needs for different kinds of businesses, you’ll see just how important it is to choose a package that meets your needs.

Home-based businesses, for example, don’t just need a reliable and steady internet connection — people working from home must also take into consideration the internet usage of their other family members or housemates too.

On the other hand, small shops may only need a basic package with a larger focus on anytime calls, as most of their internet needs will revolve around processing transactions, managing email appointments, and the like.

Large offices will have the most demands for their enterprise broadband provider. In addition to phone and video calls, offices may also need fast internet connections to run demanding applications or quickly download large files.

Luckily, most business broadband vendors also offer additional benefits that any business owner will find useful — think enterprise-level security features and upgraded customer support.

2. Business broadband vendors also vary in their levels of customer service

This is an especially important point to consider for businesses that rely on high speed broadband to complete critical tasks. If you fall in this category, you’ll want to look for 24/7 direct access to your provider’s technical support team.

Why? Regular customer support can be helpful for many things. But when your internet connection is down when it shouldn’t be, direct access to your vendor’s technical troubleshooting team can be downright invaluable.

3. Some high speed broadband providers only serve certain geographical locations

In large part due to the huge installation and maintenance costs of broadband technology, some vendors are only able to deliver internet connections to certain areas.

So before you finalize your choice, you’ll want to make sure that your internet provider works in your area.

Book an appointment with ROCTEL today

Looking for high speed broadband solutions for your business? ROCTEL is here to help.

For 20 years, our award-winning company has helped small and medium sized business owners in Ireland and all over the world solve their need for a reliable managed services infrastructure. And in today’s post-COVID work environment, we can help empower your remote workforce with best-in-class cloud, collaboration, security, and enterprise broadband services.

Schedule a phone call with one of our agents today to learn how we can help power your business in today’s unprecedented times. On the other hand, if you’d like to get started immediately, request a free quote by filling out this form on our website.