Get a quote LO-CALL1850 222 444LO-CALL+1850222444
Back to News

GDPR Statement as of May 25th 2018

RocTel International’s GDPR Statement 25th May 2018

——————

With the arrival of GDPR, RocTel International has been focused on GDPR compliance efforts. We have evaluated new requirements and restrictions imposed by the GDPR; our clients will receive updated terms of business based on any changes that we have implemented.

The company’s data management policy is already robust. We take our customers’ data privacy needs extremely seriously. Within the organization, system partitions determine access levels to data, hard copy documents are kept under lock and key, and any extraneous, sensitive or personally identifiable data are disposed of responsibly.

We have performed an internal review to assess GDPR’s impact on the operations of the business. Based on our review, we find our use of customer data to be sufficient and not excessive. Data is available only to those key individuals where the data is needed to perform a function: engineering, finance, operations. Our data retention policies are strict – hard copies of outdated information are shredded, computer files are archived.

We also undertook a risk assessment and conclude our data is secure and existing processes are adequate to ensure data privacy protection. Our business is to efficiently and effectively manage network and telecom services for our clients. As such, our own systems are maintained to a high standard. We have a system firewall in place and monitor network activity continuously. Finally, our employees have been asked to review the firm’s policy on data handling and privacy and to sign-off on their understanding and commitment to it. RocTel will undertake a review of all supplier and third party contracts and arrangements to ensure that all of our partners are also in full compliance with GDPR.

Our primary means of communicating with our customers and company followers is via our monthly newsletter. If you receive this communication from us it means that at some point you either signed up or your contact information was supplied to us by you. In line with GDPR best practice readers can unsubscribe easily.

Should you have any questions regarding this policy please do not hesitate to get in touch.

Managed Network Solutions

Whether your network is home, local, campus or metropolitan we can manage the health and latency of your network, giving you a clear road-map on how best to get the return on your investment

more

RocSolid

RocSolid is a dual Internet access service, which is diversely routed and remotely managed to offer high availability underpinned by best in class Cisco infrastructure

more

Wireless

RocTel deploys wireless equipment as dedicated last mile solutions with no contention.

more

HyperCloud

RocTel HyperCloud is a WAN service using VPLS and focuses on the delivery of end-to-end Ethernet connectivity down to the end-user building, enabling you to easily add new locations outside your current network.

more